The Highlights
We handled 2.52 million flights (2017: 2.45 million), 2.7% more than last year, and maintained our safety record. En route delay per flight improved to 7.2 seconds (2017: 10.9 seconds). Also, we made technical changes to our operations which enable additional annual savings for airlines of 228,073 tonnes of CO2 emissions (2017: 59,768t), based on projections of the volume of flights likely to take advantage of these changes. We consulted customers and the CAA on our capital investment plan, which accelerates the deployment of new technology. We will invest £750m-£780m over the reference period (RP2: 2015 – 2019) in sustaining and modernising our infrastructure, which will be completed in RP3. We strengthened our UK Airports business with new contracts. We are building the infrastructure to provide London City with the UK’s first remote digital tower ATC service in 2020. We also won a contract to provide air traffic controllers to the Airport Authority of Hong Kong, increasing the scale of our Asia Pacific business.
