Our governance ensures we set and meet responsible business ambitions.
Our Chief Executive is accountable for our responsible business policy. In addition, in accordance with their accountabilities under the UK Corporate Code, our Board takes an active interest in the policy and its implementation as part of their strategic responsibility for the culture of the company. Oversight from the NATS Executive includes our environmental performance, employee relations, anti-bribery and corruption, prevention of modern slavery and human trafficking through various strategy, risk and governance sub-committees.
A Benefit Delivery Panel is responsible for overseeing delivery of projects in support of environmental targets, while an Environment Strategy Steering Group manages environmental risks, compliance and ground-based impacts.
A people and organisation strategy is reviewed by the Board twice a year and an Oversight Group monitors our commitment to minimising the risk, and proactively addressing any suspicions of modern slavery and human trafficking in our business activities and supply chain.
We have adopted a number of management systems to mitigate business risks, many of which are certified, such as: ISO9001 (quality), ISO14001 (environment), ISO27001 (information security), ISO55001 (asset management) and OHSAS18001 (health and safety). Governance processes are in place to ensure oversight for these management systems.
Our most material issues have been identified taking account of the views of our customers, suppliers and employees, including key performance areas subject to regulatory targets and key responsible business issues subject to mandatory reporting. Some of these are addressed in our Annual Report & Accounts and our Customer Report.
Policies and priorities
Our responsible business policy sets out our core principles as they relate to human rights, ethics, protecting our natural world, working with communities and transparent reporting.
Given our material impacts and risks, we have set targets to improve our environmental performance, both in the airspace we manage and from running our business. We also continue to monitor and pursue social and governance initiatives, including how our business can further support the UN sustainable development goals. A new sustainability strategy sets out goals and milestones that will help us achieve our net zero emissions target, as well as support the wider UK aviation industry do the same. We also expect our regulator to continue to focus on targeting the environmental efficiency of the service we provide, using the 3Di metric. Community annoyance remains a key concern and we continue to work closely with airport operators, airlines, our regulator, the Department for Transport, ICCAN, ICAO, other bodies and community representatives to manage aircraft noise near airports.